ARBORETUM AUTO SERVICE
Privacy Policy
How information submitted through our website is handled.
Effective October 7, 2026
Information you provide
When you contact Arboretum Auto Service or request service through this website, we receive the information you submit, such as your name, email address, telephone number, vehicle year, make and model, service interests, and message. Review submissions may also include your rating, comments, and permission to publish them. Please do not send payment card details, Social Security numbers, or other sensitive information through these forms.
Website and technical information
Our website hosting, delivery, and security systems may process technical information such as your IP address, browser and device information, requested pages, and access times. Cookies and similar technologies may support site functionality, preferences, and security. You can manage cookies through your browser; disabling them may affect some features.
How information is used
Information submitted through the website is used to respond to inquiries, discuss vehicle concerns, coordinate service requests, administer customer feedback, maintain business records, and operate and protect the website. Submitting a service request does not enroll you in a marketing subscription or confirm an appointment.
Service providers and disclosure
Website hosting, email delivery, website support, and security providers may process information needed to provide their services. Information may also be disclosed when legally required or reasonably necessary to protect people, business operations, or legal rights. Externally hosted website resources, including fonts, may receive technical information when your browser requests them. External websites linked from this site have their own privacy practices.
Customer reviews
If you give permission to publish a review, your review, rating, and submitted display name may appear publicly on the website or in the materials covered by that permission. Your email address is used for administration and is not part of the public review display. Contact us if you would like us to review or remove a testimonial that you submitted directly to us. Reviews posted on another platform are managed by that platform.
Retention and security
Website inquiries and related business records may be retained to handle requests, document services, resolve issues, and meet applicable recordkeeping obligations. Retention depends on the record and its purpose. Internet transmission and electronic storage are not risk free; please use the telephone for information you do not want to submit online.
Your choices and requests
You may contact us to ask about your personal information, request a correction or deletion, or exercise rights available under applicable law. We may need to verify your identity and retain information where legal obligations or legitimate recordkeeping needs require it. Applicable privacy rights and exceptions depend on the law and circumstances of the request.
Children and policy updates
This website is intended for people seeking automotive service and is not directed to children under 13. If you believe a child has submitted personal information, please contact us. We may update this policy as the website or our practices change. The effective date identifies the latest version.
Contact us
Arboretum Auto Service
12108 Roxie Dr, Suite B, Austin, TX 78729
512-343-8393
contact@arboretumautoservice.com